Privacy Policy
Effective Date: October 25, 2024
MySportsPsych (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access or use our website, services, and any associated applications (the “Platform”). By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Create an account on the Platform.
- Schedule appointments or book services.
- Subscribe to our newsletters or updates.
- Engage with professionals or participate in community forums.
Examples of personal information include:
- Name
- Email address
- Phone number
- Payment information
- Account credentials
1.2 Non-Personal Information
We collect non-personal data automatically when you use the Platform. This may include:
- IP address
- Browser type
- Device information
- Operating system
- Usage data (e.g., pages visited, time spent on the Platform)
1.3 Sensitive Information
In providing performance enhancement services, we may collect sensitive information such as:
- Assessment responses
- Preferences related to mental training or performance goals
- Communications with professionals on the Platform
2. How We Use Your Information
2.1 Provide and Improve Services
- Facilitate appointment scheduling and communication with professionals.
- Enhance user experience through tailored services.
- Manage account settings and preferences.
2.2 Communication
- Send important notifications regarding your account or transactions.
- Provide updates, newsletters, and promotional offers (with consent).
2.3 Compliance
- Comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Your Information
3.1 With Service Providers
We may share your information with trusted third-party service providers for:
- Payment processing
- Hosting and technical support
- Communication and analytics tools
3.2 With Professionals
Information provided during booking or consultation may be shared with sports psychologists and trainers for service delivery.
3.3 Legal Obligations
We may disclose your information if required by law or in response to valid legal processes.
4. Data Security
4.1 Measures in Place
We use industry-standard security measures, such as encryption and firewalls, to protect your data.
4.2 User Responsibility
Users are responsible for maintaining the confidentiality of their account credentials.
5. Your Rights
5.1 Access and Correction
You have the right to access and update your personal information stored on the Platform.
5.2 Data Deletion
You can request the deletion of your data by contacting us at support@mysportspsych.com.
5.3 Opt-Out
You may opt-out of receiving promotional communications at any time.
6. Cookies and Tracking Technologies
6.1 Usage of Cookies
We use cookies to:
- Enhance user experience.
- Monitor site performance.
- Analyze traffic patterns.
6.2 Managing Cookies
Users can manage cookie preferences through browser settings.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal and regulatory requirements.
8. International Data Transfers
If you access the Platform from outside India, your information may be transferred and processed in India. By using the Platform, you consent to such transfers.
9. Children’s Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage users to review their policies.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Significant changes will be communicated via email or notices on the Platform.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at support@mysportspsych.com.
This document is a draft of the Privacy Policy for MySportsPsych. If you need additional details, specific clauses, or further refinements, let me know!
