MySportPsych Terms and Conditions
Effective Date: 25/10/2024
1. Overview
1.1 Introduction
Welcome to MySportPsych. These Terms and Conditions govern your access to and use of our website, services, assessments, and digital tools provided at https://mysportpsych.com. By using our platform, you agree to comply with and be bound by these terms.
1.2 Definitions
“We”, “Our”, or “Us” refers to MySportPsych.
“You”, “User” refers to any individual accessing the platform.
“Coach” refers to certified professionals providing services via the platform.
“Services” include coaching sessions, assessments, educational content, and digital tools.
2. Nature of Services
2.1 Performance-Focused Coaching
MySportPsych provides mental training and performance optimization services. These are non-clinical in nature and are not a substitute for therapy or psychiatric treatment.
2.2 No Medical Advice
Coaches are not licensed therapists unless specifically stated. Feedback, suggestions, and strategies are for enhancement of mental performance and should not be interpreted as medical guidance.
2.3 Suitability
Our platform is designed for athletes, performers, and individuals seeking performance coaching. It is not suitable for users with serious mental health conditions.
3. Eligibility and User Obligations
3.1 Minimum Age
You must be at least 18 years old to use our services. If under 18, parental or guardian consent is mandatory.
3.2 Registration
Users must register with accurate details. Duplicate or fake accounts are prohibited.
3.3 Account Security
You are responsible for safeguarding your login credentials. Notify us immediately if you suspect unauthorized use.
3.4 Code of Conduct
Users must:
Be respectful in communication
Not misuse assessments or impersonate others
Not interfere with technical operations of the site
4. Services Offered
4.1 Coaching Sessions
Live, online sessions delivered via integrated tools such as Zoom or Google Meet. Sessions must be scheduled and prepaid.
4.2 AI Assessments
We provide automated mental performance assessments with AI-generated feedback. These are informative and designed to guide training decisions.
4.3 Educational Content
Courses, webinars, and guides provided for user development are protected intellectual property.
5. Bookings and Payments
5.1 Booking Requirements
5.2 Payment Processing
Payments are handled via third-party platforms (e.g., PayPal)
We do not store payment credentials directly
5.3 Refunds and Rescheduling
No refunds once a session has occurred
Sessions can be rescheduled with 24 hours’ notice
Packages must be used within stated validity periods
5.4 Subscription Options
We may offer monthly/quarterly packages with predefined usage limits. Failure to use sessions within the timeframe may result in expiration.
6. AI Feedback and Limitations
6.1 Non-Diagnostic Feedback
AI feedback is generated for informational purposes and does not constitute psychological or psychiatric diagnosis.
6.2 Review by Coaches
Feedback may be reviewed by a coach, but final recommendations are subject to coach discretion.
6.3 User Responsibility
Users must independently evaluate any AI recommendations before applying them in training or competition.
7. Confidentiality and Data Use
7.1 Private Session Data
All data shared in sessions or assessments remains confidential and is stored securely. Coaches are bound by confidentiality agreements.
7.2 Use of Feedback and Analytics
Aggregated, anonymized data may be used for improving services and publishing insights, but never in a personally identifiable way.
7.3 AI Processing
Assessment answers are processed securely through AI tools hosted within vetted infrastructure.
8. Intellectual Property
8.1 Platform Ownership
All website design, content, structure, and assessments belong to MySportPsych.
8.2 User Restrictions
You may not:
Reproduce or modify any material
Use our content for commercial purposes without consent
Share proprietary links or code
8.3 User Content
By uploading or submitting content (e.g., testimonials, reviews), you grant MySportPsych a royalty-free license to use it for promotional and service purposes.
9. Limitation of Liability
9.1 No Guarantees
We do not guarantee specific performance improvements. Results vary based on individual factors and commitment.
9.2 Service Interruptions
We are not liable for downtime caused by hosting issues, plugin errors, or third-party integrations.
9.3 Indirect Damages
To the extent permitted by law, we are not liable for indirect damages arising from use or misuse of the platform.
10. Account Termination
10.1 By User
You may request deletion of your account at any time by contacting support.
10.2 By MySportPsych
We reserve the right to suspend or delete accounts for violation of these terms, suspicious activity, or non-payment.
11. Dispute Resolution and Governing Law
11.1 Applicable Law
These terms are governed by the laws of the Republic of India.
11.2 Dispute Venue
All disputes will be handled by competent courts in India.
11.3 Informal Resolution
We encourage informal resolution via support@mysportpsych.com before initiating legal action.
12. Amendments
12.1 Policy Updates
We may update these terms periodically. Significant changes will be communicated through email or platform notices.
12.2 Continued Use
Continued use of the platform after changes implies acceptance of the updated terms.
For any concerns or clarifications, contact us at:
Email: support@mysportpsych.com
Website: https://mysportpsych.com
By using MySportPsych, you agree to these Terms and Conditions in full.
